FAQ

1. What types of products do you offer?
At Asuka Studios, we specialize in bold and stylish men’s and women’s fashion.

2. Do you offer free shipping?
Yes, we offer free shipping on orders over $50. For smaller orders, shipping fees will apply.

3. How long does shipping take?
Standard shipping usually takes 7–15 days, depending on your location. You’ll receive a tracking number once your order ships.

4. Can I return or exchange an item?
Yes, we accept returns or exchanges within 30days of purchase, as long as the item is in original condition.

5. How do I track my order?
Once your order is shipped, you’ll receive an email with a tracking number. Use this to track your package online.

6. What payment methods do you accept?
We accept major credit cards, PayPal, and Shopify Pay for secure transactions.

7. Do you offer custom or personalized items?
At the moment, we don’t offer custom items, but we’re always expanding our collection! Check back for updates.

8. Can I cancel my order?
Yes, you can cancel your order within [insert time frame] of placing it, as long as it hasn’t shipped yet. Please contact us immediately for assistance.

9. Do you offer gift cards?
Yes, we offer gift cards in various denominations, perfect for any occasion!

10. How can I contact customer support?
You can reach us via email at decorsdelight7@gmail.com, through our Contact Us page, or by chat during business hours. We’re happy to help!